When you're under a hood and the phone rings, that caller phones the next shop down the road — and you never knew they tried. Hubvane texts them back in seconds, books the job, and asks for the review. Automatically. You keep your number and change nothing.
The average business takes 42 hours to answer a lead and 23% never answer at all — Harvard Business Review, 2,241 companies. A shop that answers in seconds is not competing with much.
It's not a marketing problem. It's a "you were busy doing the work" problem — and it's costing you jobs you already earned.
Harvard Business Review tracked 2,241 companies answering leads. The average first reply took nearly two days.
In that same study almost a quarter of businesses never answered the lead at all. Not late — never.
Reply within 5 minutes and you're ~21× more likely to win the job (MIT). The average business takes 42 hours (HBR).
We don't hand you software to run. We install the reflexes your shop is missing.
Every missed call, web form, and message is detected the instant it happens.
"Sorry we missed you — want to book? 👉" goes out before the caller reaches another shop. Ashley can answer 24/7.
Every customer lands in your CRM with follow-up that keeps working until they book.
Every finished job triggers a review request. +1 Google star ≈ +5–9% revenue (Harvard/Luca).
No pitch — we show you the gaps and what it'd take to close them. Takes about 15 minutes.
How many calls go unanswered in a week — and what that's worth.
What a customer hits when they call at 6:10pm, and how fast you respond.
Your star rating and review count vs. the shops nearby.
Whether a customer can book a slot without playing phone tag.
What happens to a lead that doesn't book today, and to a customer 6 months later.
Whether missed callers get an instant text — or silence.
We build your text-back, Ashley, booking, and reviews and connect them to your existing line in days.
Miss a call → the text fires. Finish a job → the review request goes out. Nothing changes in how you work.
New appointments and 5-star reviews start showing up, with a simple monthly report.
15 minutes, no pressure. We onboard a few shops at a time so each setup is done right.
Book my free 6-Bay Audit →